I'll answer the mail as soon as I can.
John West is an independent technology consultant who specializes in using technology to improve business processes. That means that technology for its own sake isn't worth much; it's value only comes from helping people do things better, cheaper and faster.
That said, he spends way too much time testing cutting-edge gadgets that often come with promises of making things better and faster, but often fail to live up to those promises. And they usually fail on the cheaper front as well.